Privacy Policy
General Data Protection Regulations (GDPR)
All data about you is treated as strictly confidential and is held in accordance with the General Data Protection Regulations (GDPR). This policy explains how Thompson Tails Dog Grooming collect, use, disclose and safeguard your information. Thompson Tails Dog Grooming reserves the right to make changes to this privacy policy and will notify you about any changes by updating the "last updated" date located at the bottom of this document.
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What information does Thompson Tails Dog Grooming hold on its clients?
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Any data submitted by someone via a contact form at https://www.thompsontailsdoggrooming.co.uk/contact;
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this information is automatically emailed and is automatically downloaded. The mail software solely used for this purpose is password protected. The Thompson Tails Dog Grooming website itself does not hold any personal information.
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Any data submitted via Thompson Tails Dog Grooming Facebook Page (including Facebook’s messaging service), is held on the account that is password protected and administered only by Emily Thompson.
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The name, address and other information as supplied by the client via the client record form.
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this is held by third party platforms Jotform (Client record forms) and Fresha Partner (Booking platform).
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Any information sent via text message to 07305129680 operated by Emily Thompson.
Why does Thompson Tails Dog Grooming hold Data?
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Thompson Tails Dog Grooming will use your name, address, phone number and/or email address, secondary contact and phone number. This information is used for the following:
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to confirm/remind/arrange future bookings.
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to send invoices in respect of bookings or services.
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to make contact in the event of an emergency whilst you or your pet is in our care.
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Thompson Tails may share your information with third parties that provide services for us or on our behalf. This may include data analysis, email delivery, hosting services and/or customer services.
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Please let Thompson Tails know at any time should you wish for any contacts to be changed.
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If a client or former client wishes to know what data is held on them by Thompson Tails Dog Grooming, they can do so by submitting a written request through the contact form on the website
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The information provided to Thompson Tails WILL NOT be shared with any other third party, unless stated in this policy or it is necessary to share this information by law.
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Data Breaches
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Should a personal information breach occur on the part of a software provider, Emily Thompson will inform the client immediately. It is the responsibility of that provider to inform their respective data protection authority (in the UK it is the Information Commissioner’s Office).
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Should the breach occur on the part of Thompson Tails Dog Grooming, the UK Information Commissioner’s Office will be informed within 72 hours, following investigation into the breach. The client will be informed of the breach.
Enquiries
Should a client or prospective client have any comments or questions regarding the use and protection of their personal information by Thompson Tails Dog Grooming, they should get in contact via the contact form on the website;
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Last updated: Monday 06th January 2025